Accreditation and State Authorization
The Ohio State University is accredited by the Higher Learning Commission. The Higher Learning Commission, or HLC, is an institutional accrediting agency recognized by the U.S. Department of Education. Students may submit a complaint about an HLC-accredited institution using the HLC complaint process.
State Complaint Contact Information
Pursuant to the U.S. Department of Education’s Program Integrity Rules, The Ohio State University must provide state agency contact information for filing complaints to its out-of-state distance education students or prospective students.
If a student located in a State Authorization Reciprocity Agreement (SARA) state has a complaint about Ohio State, complaints must first go through the institution’s standard procedure for resolution of student grievances. If a student is not satisfied with the outcome of that process, a complaint involving allegations of fraudulent activity, including the provision of false or misleading information, may be brought to the Ohio SARA portal entity. The SARA portal entity in the state where the student is located will be notified that the complaint was received and may assist as needed. Resolution of the complaint by the SARA portal entity in the institution's home state is final.
Examples of types of student complaints that may be brought to a SARA portal entity include, but are not limited to, complaints regarding accuracy of job placement data, tuition or fee information, accreditation, whether a program meets licensure requirements, or course transfer information. Grade appeals and student conduct appeals are not allowed under SARA.