What does an Enrollment Advisor do? Ohio State Online Enrollment Advisor shares her role at Career Day 

Discover how Ohio State Online Enrollment Advisors support prospective students in finding the right program, as advisor shares her role during a Columbus middle school Career Day.
08/15/2025
3 min read

Discover how Ohio State Online Enrollment Advisors support prospective students in finding the right program, as advisor shares her role during a Columbus middle school Career Day.

Elena Schmitt (left) smiles with Kelsey Dunn (right) during career day at World Languages Middle Schoo.

When Kelsey Dunn, an enrollment advisor at Ohio State Online, received an invitation to speak at Career Day at the World Language Middle School in Columbus, Ohio, she was both honored and delighted. The request came from Elena Schmitt, a current student in Ohio State’s online Master of Learning Technologies program who wanted her former advisor to share insights about the pivotal role of OSU enrollment services with her 8th grade students. 

What is an Enrollment Advisor? 

Enrollment advisors like Kelsey are often the first point of contact for prospective students considering an online degree at Ohio State. When you inquire for more information about an Ohio State Online program, you’ll be connected with an Enrollment Advisor like Kelsey, who will reach out to you by phone, text, or email to answer questions and guide you through the process.  

Their responsibilities extend beyond merely providing information, they serve as navigators, helping students chart their educational paths. Enrollment Advisors help potential students understand the various programs available, application requirements, procedures, and what to expect once enrolled.  

They take the time to learn about each student’s background, interests, and future goals to ensure they’re recommending the program that best fits their needs and aspirations. An Enrollment Advisor’s goal is to ensure every student feels supported, informed, and confident when considering the next step in their educational journey. 

Elena’s Ohio State journey 

Elena Schmitt’s journey into the Master of Learning Technologies program was influenced by Kelsey’s guidance. Elena, a physical education teacher at World Languages Middle School and Ohio State undergraduate alum, was ready to further her educational technology knowledge. She found Ohio State’s online Master of Learning Technologies to be a great fit with its flexible format and high-quality curriculum.  

After inquiring about the Master of Learning Technologies program, Kelsey reached out to answer questions such as “Is a master’s in educational technology worth it?”, “How long will it take to complete the program?”, and “How do I complete an application?” 

Elena’s positive experience while inquiring about her online degree motivated her to invite Kelsey to speak at a career day organized by Schmitt, hoping to shed light on the essential support Enrollment Advisors provide to online students.   

Inspiring the next generation at World Language Middle School 

World Language Middle School is known for its commitment to multilingual education and cultural immersion. The school serves students from various backgrounds, emphasizing the importance of global citizenship and multilingual proficiency. 

During her presentation, Kelsey engaged students with interactive discussions about the college enrollment process and the significance of support roles in higher education. She emphasized that careers in education are not limited to teaching; roles like hers are crucial in shaping academic experiences as well. 

Kelsey Dunn speaks with a student during Career Day at World Languages Middle School.

The impact of support roles in education 

Kelsey’s visit to World Language Middle School highlighted the profound impact that support roles have on students’ educational journeys. By sharing her experiences, she not only informed students about a potential career path but also inspired them to consider pursuing a college degree in general. 

Learn more about online programs at Ohio State Online 

Enrollment Advisors like Kelsey are integral to the success of online students at Ohio State Online. They provide personalized support, ensuring that each student is well-equipped to embark on their academic journey when pursuing an online degree. 

To learn more about online degree programs and get in touch with your Enrollment Advisor, request information or email us at onlineenrollment@osu.edu. 

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