John Gray

Professor of Operations / Associate Director, Center for Operational Excellence
PhD in Business Administration, Kenan-Flagler Business School, University of North Carolina at Chapel Hill (2006)

John Gray is a professor of operations. He joined Fisher after receiving his PhD from the Kenan-Flagler Business School at the University of North Carolina-Chapel Hill. Prior to pursuing his PhD, he worked for eight years in operations management at Procter & Gamble, receiving an MBA from Wake Forest University’s evening program during that time. He holds two undergraduate degrees from Dartmouth College and its Thayer School of Engineering.

Dr. Gray teaches Data Analysis (at the Ph.D., Executive, and MBA levels) and an elective he created called Global Sourcing (at the Ph.D., Executive, MBA, and undergraduate levels). The students awarded him “Outstanding Full-time MBA Core Faculty” for Data Analysis in 2015 and "Outstanding Working Professional MBA Elective Professor" for Global Sourcing in 2010. A student project from Global Sourcing led to a co-authored case (Scotts Miracle-Gro: The Spreader Sourcing Decision) that has been widely adopted.

Areas of Expertise

  • Antecedents and consequences of outsourcing, offshoring, and reshoring
  • The relationship between boundaries (organizational and geographic) and quality risk
  • Managing quality across organizational and geographic boundaries
  • Sustaining quality and safety performance over time

Associated Programs

Online MBA for Working ProfessionalsOnline Master of Supply Chain Management